Contact Us : Pristinereborndolls@gmail.com
WhatsApp : +1 7172131613
Location : Oklahoma
Contact Us
GINA DIEDERICH
Founder/ceo
Frequently Asked Questions
Please read our FAQ and us a message.
How do I know your dolls are authentic and not scams?
Every Pristine doll is a certified heirloom, not a factory imitation. We guarantee authenticity through: Signed, QR-traceable COAs (Certificate of Authenticity) linking to your doll’s artist profile and time-lapsed creation video. Provable provenance: Studio addresses, artist signatures, and edition numbers sealed in tamper-proof packaging. 365day craftsmanship warranty against defects. We welcome vetting—email us to connect directly with your doll’s sculptor.
Why are silicone reborns more expensive than vinyl?
Full-body silicone reborns are forever-art, not playthings. Your investment reflects: Medical-grade silicone that mimics skin texture, temperature, and weight (6–8 lbs) with lifelong durability. 200+ hours of hand sculpting by IGMA-certified artists trained in neonatal anatomy. Hyper-realistic details: Subdermal veining, magnetic pacifiers, grasp reflexes, and hand-rooted hair. Unlike vinyl, silicone won’t degrade—making it a museum-quality heirloom.
How do you ensure my doll arrives pristine?
We treat shipping as a sacred ritual:
Triple-armored crating: Climate-controlled, shock-absorbent foam + satin-lined display box. Signature-required delivery: Insured global tracking via DHL/FedEx Priority. “No Touch” policy: Artists handle dolls wearing gloves; packaging is sealed in humidity-controlled studios. Your doll arrives exactly as sculpted flawless, untouched, and ready to cherish.
Can I return my doll if bonding fails?
Absolutely. We offer a 7-Day Gentle Bonding Period:
Return your undamaged doll in its original packaging for a full refund (minus shipping).
We’ll even cover return shipping if the doll has a verified flaw.
Note: Custom commissions (e.g., portrait dolls) require a 50% non-refundable deposit due to artist exclusivity.